Showing 17–32 of 51 results

    Creating Sustained Perception

    449.00

    The course explains about concept of professionalism, work ethics & integrity, making conversations, conversations pitfalls to avoid.

    Duration : 45 min

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    Creating Sustained Perception

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    449.00 Add to cart

    2 votes.


  • Customer Service Orientation

    599.00

    The course explains about realisation the importance of customer relations, build and sustain customer relations, deal with customer complaints and to create a customer-focused culture.

    Duration : 38 min

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    Customer Service Orientation

    Rated 0 out of 5
    599.00 Add to cart

    1 vote.


  • Dealing with unhappy caller

    499.00

    This course is for the tele callers explaining them the protocols and strategies to handle the unhappy callers.

    Duration : 17 min

     

     

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    Dealing with unhappy caller

    Rated 0 out of 5
    499.00 Add to cart

    2 votes.


  • Decision Making

    599.00

    This process describes the basic idea of decision making, various issues involved in decision making process. It also explains the types, models and processes of decision making.

    Duration : 65 min

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    Decision Making

    Rated 0 out of 5
    599.00 Add to cart

    1 vote.


  • Developing Emotional Intelligence

    399.00

    This module will help us introduce the concept of Emotional Intelligence. It will guide and help to think about how developing Emotional Intelligence can improve relationships with others.

    Duration : 10 min

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    Developing Emotional Intelligence

    Rated 0 out of 5
    399.00 Add to cart

    1 vote.


  • Developing Others

    449.00

    Identify techniques and applications of coaching, apply the GROW model in the coaching process, discuss the process of feedback , learn how to give and receive feedback , apply the STAR/AR Model of feedback.

    Duration : 38 min

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    Developing Others

    Rated 0 out of 5
    449.00 Add to cart

    2 votes.


  • Developing questioning techniques

    399.00

    This module will help us to explore some common questioning techniques, when & when not to use them.

    Duration : 8 min

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    Developing questioning techniques

    Rated 0 out of 5
    399.00 Add to cart

    1 vote.


  • Diversity and Inclusion

    549.00

    Diversity and Inclusion is the top priority today for companies to achieve workplace equality and outperform their peers. This module explains the concept of diversity and inclusion, how to embrace differences and create a stress-free workplace. The concepts are explained through scenarios which makes it easy to implement at the workplace.

    Duration : 45 min

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    Diversity and Inclusion

    Rated 0 out of 5
    549.00 Add to cart

    1 vote.


  • Email Etiquette

    399.00

    This module is designed to help an individual develop and enhance their email writing skills. It includes practical tips, relevant examples and strategies for effective email communication.

    Duration : 30 min

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    Email Etiquette

    Rated 0 out of 5
    399.00 Add to cart

    1 vote.


  • Email Tips (LP145)

    249.00

    In this video we share some key tips for managing your email / outlook more effectively.

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    Email Tips (LP145)

    Rated 0 out of 5
    249.00 Add to cart


  • Goal Setting – Basic

    399.00

    This course provides a basic level understanding of the principles of goal setting. It highlights the importance of setting goals and the aspects that enable in successfully achieving them.

    Duration : 15 min

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    Goal Setting – Basic

    Rated 0 out of 5
    399.00 Add to cart

    1 vote.


  • Impact & Influence

    459.00

    This course is about define influencing, identify learner’s network,build rapport with team members and customers, discover how to motivate and inspire the team, use the skills to achieve win-win outcomes for all parties.

    Duration : 40 min

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    Impact & Influence

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    459.00 Add to cart

    1 vote.


  • Impact Influence

    499.00
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    Impact Influence

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    499.00 Add to cart


  • Influencing

    449.00

    This course explains about influencing. To be truly effective – in good times and in times of great challenge – leaders must master the ability to influence others. We’ve identified “influencing others” as one of the 4 core leadership skills needed in every role.

    Duration : 55 min

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    Influencing

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    449.00 Add to cart

    1 vote.


  • Leadership fundamentals Communication Refresher

    349.00

    Explains the importance of Leadership communication

    Duration : 10 min

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    Leadership fundamentals Communication Refresher

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    349.00 Add to cart

    1 vote.


  • Leadership styles

    699.00

    The objective of the course to define leadership, state the leadership in an organization and identify the difference between Manager and Leader, understand leadership theories and styles.

    Duration : 90 min

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    Leadership styles

    Rated 0 out of 5
    699.00 Add to cart

    1 vote.