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Quick ViewMentoring
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Quick ViewMotivating Employees
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Quick ViewMotivation
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Quick ViewNegotiation Skills
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Quick ViewOperational Risk Management
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Quick ViewOutlook 2019 – Advanced (CA174)
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Outlook 2019 – Beginner (CA173)
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Quick ViewPerformance Conversation
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Quick ViewPOSH – Prevention of Sexual Harassment
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Quick ViewPractising Business Etiquette
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Quick ViewPresentation Skills
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Quick ViewProfessional Emails (LP211)
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Quick ViewRelationship Building
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Quick ViewSales Skill
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Quick ViewTelephone Skills
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Quick ViewTime Management
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Mentoring
Provides practical guidance on two principal parties: The mentor and the mentee
Duration : 50 min
Motivation
The course describes various motivational theories and styles and help learner know what is the meaning of motivational theories.
Duration : 65 min
Negotiation Skills
This module is driven by few real life scenarios which will guides learner on negotiation skills. The course explains the process by which both parties strive to compromise or agree while avoiding argument and dispute. The ability to negotiate requires a good mix of interpersonal and communication skills used together to bring the desired result.
Duration : 16 min
Operational Risk Management
This course describes techniques to reduce Impact and probability of Loss Events, ways to improve controls and mitigate risks, explains capital management and ways to assign risk ownership
Duration : 30 min
Outlook 2019 – Advanced (CA174)
In this course, you will use Outlook’s advanced features to customize and manage your email communications, including using advanced features to organize emails; managing calendar settings and options; managing contact information; scheduling tasks; and managing Outlook backups and data file settings.
This course draws on the fundamental concepts introduced in Microsoft Office Outlook 2019: Part 1 course and will help you tailor a communication program that is well fitted to your job style. REGISTER TODAY!
What will students achieve or be able to do after taking your course?
After successfully completing this course, the students shall be able to:
Insert objects in messages, and modify properties and global options.
Organize, search, and manage messages.
Protect your mailbox and manage its size.
Use rules and Quick Steps to automate message management.
Work with advanced calendar settings.
Import and forward contacts.
Manage activities by assigning tasks to others
Delegate access to and share Outlook items with others.
Archive and back up Outlook items using data files
What knowledge & tools are required of the above course?
To ensure your success in this course, you will have end-user skills for the new edition of Windows, including the basic Outlook skills acquired in the Part 1 edition.
Who should take this course?
This course is designed for people who have a foundational knowledge of Microsoft Office Outlook and wants to learn how to use its advanced functionality.
Outlook 2019 – Beginner (CA173)
Take control of your inbox and use Microsoft Outlook to improve your everyday productivity. With Outlook preparation, you can learn how to build and edit professional-looking documents, manage schedules and plan tasks. Create Planning expertise to organize personnel, schedule staff meetings, and deliver marketing campaign updates, delegate group action items, and more.
Outlook enables you to manage calendars and appointments, create tasks, take notes, manage contacts and browse the web from a single, user-friendly interface. SIGN UP NOW!
After successfully completing this course, the students shall be able to:
Integrate email, calendar and contacts: Schedule appointments, send emails and create and delegate tasks all from one central location.
Get offline email access: Access email anytime, anywhere with Outlook’s offline email access.
Organize email: Sort messages into folders, forward or flag items to organize your inbox and minimize clutter.
Share and delegate calendars: Schedule meetings with coworkers quickly by sharing calendars to find available opportunities.
Manage contacts: Outlook offers detailed contact information to easily manage and communicate with contacts.
What knowledge & tools are required of the above course?
Students will need a copy of Microsoft Outlook, in order to follow along with the exercises.
Who should take this course?
This course is for beginning students who want to get up to speed quickly
It is helpful for intermediate students who want to learn power tips and tricks
It is useful for students preparing for the 77-234 Microsoft Office Specialist exam
Performance Conversation
This course explains how to utilize the GROW model as a performance conversation process, employ the various Do’s and Don’ts of a performance conversation, align employee efforts with the needs of the organization, enable the team member to identify the areas of development, conduct an effective performance conversation.
Duration : 45 min
POSH – Prevention of Sexual Harassment
This course facilitates an understanding of sexual harassment. This course helps us understand different situations leading to sexual harassment. This course helps the learner to perform necessary steps to prevent sexual harassment.
Duration : 30 min
Practising Business Etiquette
The course is about understanding how to practice great business etiquettes at meeting, cubicle, cafeteria, restroom and on telephone.
Duration : 44 min
Presentation Skills
This course helps us to understand the importance of presentation. This course also focuses on how to create effective presentation and handle questions effectively.
Professional Emails (LP211)
This 1 minute video outlines 6 quick tips to help keep your emails professional and avoid rudeness.
Relationship Building
This course explains about, describing relationship building, identify the importance to build and manage good relationships at work, develop good relationships at workplace, discover steps to enhance existing work relationships.
Duration : 34 min
Sales Skill
This course explains the process of sales, how to improve sales skills
Duration : 135 min
Telephone Skills
Explains how to make the telephone work effectively for you and your team.
Duration : 85 min
Time Management
This course focuses on how to manage time proactively and productively. This course enables the learner to use tips and techniques to make best use of time. This course also enables the learner to manage workplace effectively in order to save time.
Duration : 44 min