Showing 1–16 of 21 results

    Big Data Strategy

    999.00
  • Sale! Quick View

    Big Data Strategy

    Rated 0 out of 5
    999.00 Add to cart


  • Blockchain Foundation – Applications of Blockchain

    649.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    • Applications of Blockchain technology
    • Evolution of Blockchain Ecosystem
    • Use cases of Blockchain
    • Blockchain Use Cases

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • Legal
    • Marketing & Sales
    • Operations
    • Research & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • Developers
    • Investment Bankers & Advisors
    • IT Architects
    • Legal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    At the end of this Trail, you will be able to:
    • Identify the different use cases of blockchain
    • Describe the applications of blockchain technology
    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchain
    • Identify and explain different types of blockchain
    • Describe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is done
    • Give an overview of crypto-economics and crypto trading
    • Enlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation – Applications of Blockchain

    Rated 0 out of 5
    649.00 Add to cart


  • Blockchain Foundation – Cryptoeconomics

    899.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    • Introduction to Cryptocurrency
    • Introduction to Crypto Trading and Cryptocurrency Exchange
    • Introduction to Ethereum
    • Smart Contract
    • Ethereum Virtual Machine

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • Legal
    • Marketing & Sales
    • OperationsResearch & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • Developers
    • Investment Bankers & Advisors
    • IT Architects
    • Legal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    At the end of this Trail, you will be able to:
    • Understand the overview of cryptocurrency
    • Explain the types and features of cryptocurrency
    • Explain the cryptocurrency wallet types and crypto trading
    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchain
    • Identify and explain different types of blockchain
    • Describe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is done
    • Give an overview of crypto-economics and crypto trading
    • Enlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation – Cryptoeconomics

    Rated 0 out of 5
    899.00 Add to cart


  • Blockchain Foundation – Future of Blockchain

    899.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    • Overview of Other Blockchain Frameworks
    • Predicting the Future of Blockchain

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • Legal
    • Marketing & Sales
    • Operations
    • Research & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • Developers
    • Investment Bankers & Advisors
    • IT Architects
    • Legal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    At the end of this Trail, you will be able to:
    • Briefly explain the overview of other blockchain frameworks
    • Predict the future of blockchain
    • Explain the blockchain risks and challenges
    • Explain the relationship of different technologies such as the Internet of things, artificial intelligence, cybersecurity, business continuity planning with blockchain
    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchain
    • Identify and explain different types of blockchain
    • Describe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is done
    • Give an overview of crypto-economics and crypto trading
    • Enlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation – Future of Blockchain

    Rated 0 out of 5
    899.00 Add to cart

    1 vote.


  • Blockchain Foundation – the working of Blockchain

    899.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    • Working of Blockchain
    • Tiering of Blockchain Technology
    • Understanding a Blockchain Transaction
    • Introduction to Cryptography
    • Cryptography in Blockchain
    • Digital Signature and Multisignature
    • Introduction to Mining
    • Blockchain Mining

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • Legal
    • Marketing & Sales
    • Operations
    • Research & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • DevelopersInvestment Bankers & Advisors
    • IT Architects
    • Legal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    At the end of this Trail, you will be able to:
    • Understand the types and working of blockchain
    • Understand the concepts, cryptography and mining, of blockchain
    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchain
    • Identify and explain different types of blockchain
    • Describe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is done
    • Give an overview of crypto-economics and crypto trading
    • Enlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation – the working of Blockchain

    Rated 0 out of 5
    899.00 Add to cart


  • Blockchain Foundation consortiums

    899.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    • Introduction to Consortiums
    • Introduction to Enterprise Ethereum Alliance
    • What is Hyperledger?
    • Hyperledger Frameworks

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • Legal
    • Marketing & Sales
    • Operations
    • Research & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • Developers
    • Investment Bankers & Advisors
    • IT ArchitectsLegal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    At the end of this Trail, you will be able to:
    • Describe the overview of consortiums
    • Briefly describe the overview of Enterprise Ethereum Alliance
    • Explain what is Hyperledger and its frameworks
    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchain
    • Identify and explain different types of blockchain
    • Describe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is done
    • Give an overview of crypto-economics and crypto trading
    • Enlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation consortiums

    Rated 0 out of 5
    899.00 Add to cart


  • Blockchain Foundation Introduction

    649.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    • What is Blockchain
    • History and Origin of Blockchain
    • A Brief about Blocks and Nodes
    • Introduction to Nodes
    • Blockchain Components
    • Overview of Blockchain Types

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • LegalMarketing & Sales
    • Operations
    • Research & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • Developers
    • Investment Bankers & Advisors
    • IT Architects
    • Legal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    At the end of this Trail, you will be able to:
    • Understand the overview of blocks and nodes
    • Recognize the core components provided in blockchain
    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchainIdentify and explain different types of blockchain
    • Describe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is doneGive an overview of crypto-economics and crypto trading
    • Enlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation Introduction

    Rated 0 out of 5
    649.00 Add to cart


  • Blockchain Foundation™ – eLearning Course

    899.00

    Course Description

    The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
    Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.

    Course Outline

    Trail 1: Introduction to Blockchain
    • What is Blockchain
    • History and Origin of Blockchain
    • A Brief about Blocks and Nodes
    • Introduction to Nodes
    • Blockchain Components
    • Overview of Blockchain Types
    Trail 2: Working of Blockchain Demystified
    • Working of Blockchain
    • Introduction to Cryptography
    • Introduction to Mining
    Trail 3: Cryptoeconomics
    • Introduction to Cryptocurrency
    • Introduction to Crypto Trading and Cryptocurrency Exchange
    • Introduction to Ethereum
    • Smart Contract
    • Ethereum Virtual Machine
    Trail 4: Applications of Blockchain
    • Applications of blockchain technology
    • Use cases of blockchain
    Trail 5: Blockchain Consortiums
    • Introduction to Consortiums
    • Introduction to Enterprise Ethereum Alliance
    • What is Hyperledger?
    • Hyperledger Frameworks
    Trail 6: Future of Blockchain
    • Overview of Other Blockchain Frameworks
    • Predicting the Future of Blockchain

    Target Audience

    The following departments benefit from CCC Blockchain Foundation-certified professionals:
    • Administrative/Management
    • Finance & Accounting
    • Legal
    • Marketing & Sales
    • Operations
    • Research & Development
    • Other
    CCC Blockchain Foundation jobs include:
    • Accountants
    • Consultants & Service Providers
    • CXO’s, Board Members, & Business Operation Heads
    • Developers
    • Investment Bankers & Advisors
    • IT Architects
    • Legal Consultants
    • Marketing & PR Professionals
    • Project Managers
    • Quality Engineers
    • Security Professionals / Administrators
    • Supply Chain Managers
    • Technology Enthusiasts, Venture Capitalists & Investors

    Learning Objectives

    Once you become CCC Blockchain Foundation-certified, you will be able to:
    • Understand the history and origin of blockchain
    • Explain the features and components of the blockchain
    • Identify and explain different types of blockchainDescribe blockchain applications and use cases
    • Explain the working of blockchain technology
    • Describe the concept of mining and how it is done
    • Give an overview of crypto-economics and crypto tradingEnlist different types of cryptocurrencies
    • Explain the concept of Bitcoin and Ethereum
    • Explain Enterprise Ethereum Alliance and Hyperledger
  • Sale! Quick View

    Blockchain Foundation™ – eLearning Course

    Rated 0 out of 5
    899.00 Add to cart


  • Sale! Quick View

    COBIT® 5 Foundation | eLearning

    Rated 0 out of 5
    12,999.00 Add to cart

    3 votes.


  • Fast Track to ITIL® 4 | Capability Track

    649.00

    Course Description

    The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.

    To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.

    The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.

    The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.

    Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:

    Fast Track to ITIL 4 – Lifecycle Route (17 credits)

    Fast Track to ITIL 4 – Capability Route (18 credits)

    Course Outline

    Fast Track to ITIL 4 – Capability Route

    Operational Support and Analysis (OSA)

    • Event Management
    • Incident Management
    • Request Fulfilment
    • Problem Management
    • Access Management
    • Service Desk
    • Common OSA Functions and Roles
    • Technology and Implementation Considerations

    Planning, Protection and Optimization (PPO)

    • Capacity Management
    • Availability Management
    • IT Service Continuity Management
    • Information Security management
    • Demand Management
    • Roles and Responsibilities
    • Technology and Implementation Considerations

    Release, Control and Validation (RCV)

    • Service Transition
    • Change Management
    • Release and Deployment Management
    • Service Validation and Testing
    • Request Fulfillment
    • Change Evaluation
    • Knowledge Management
    • Technology and Implementation Management

    Service Offerings and Agreements (SOA)

    • Introduction to Service Offerings and Agreements
    • Service Portfolio Management
    • Service Catalogue Management
    • Service Level Management
    • Demand Management
    • Supplier Management
    • Financial Management for IT Services
    • Business Relationship Management
    • Roles and Responsibilities
    • Technology and Implementation Considerations

    Target Audience

    • IT Management
    • IT Support Staff
    • IT Consultants
    • Business Managers
    • Business Process Owners
    • IT Developers
    • Service Providers
    • System Integrators
  • Sale! Quick View

    Fast Track to ITIL® 4 | Capability Track

    Rated 0 out of 5
    649.00 Add to cart


  • Fast Track to ITIL® 4 | Lifecycle Track

    16,999.00

    Course Description

    The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.

    To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.

    The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.

    The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.

    Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:

    • Fast Track to ITIL 4 – Lifecycle Route (17 credits)
    • Fast Track to ITIL 4 – Capability Route (18 credits)

    Course Outline

    Fast Track to ITIL 4 – Lifecycle Route

    Service Strategy (SS)

    • Introduction to Service Strategy
    • Service Strategy Principles
    • Service Strategy Processes
    • Governance
    • Organizing for Service Strategy
    • Technology Considerations
    • Implementing Service Strategy
    • Challenges, Critical Success Factors, and Risks
    • Exam Preparation Guide

    Service Design (SD)

    • Service Design Principles
    • Service Design Processes
    • Service Design Technology Related Activities
    • Organizing for Service Design
    • Consideration of Technology
    • Implementation and improvement of Service Design

    Service Transition (ST)

    • Service Transition Principles
    • Service Transition Processes
    • Managing People Through Service Transition
    • Organizing for Service Transition
    • Technology Considerations
    • Implementing and Improving Service Transition
    • Challenges, CSFs and Risks

    Service Operation (SO)

    • Introduction to Service Operation
    • Service Operation Principles
    • Service Operation Processes
    • Common Service Operation Activities
    • Organizing for Service Operation
    • Technology Considerations
    • Implementation of Service Operation
    • Challenges, Critical Success Factors and Risks

    Continual Service Improvement (CSI)

    • Continual Service Improvement
    • Continual Service Improvement Principles
    • Continual Service Improvement Process
    • CSI Methods and Techniques
    • Organizing for CSI
    • Technology Considerations
    • Implementing CSI
    • Critical Success Factors and Risks

    Fast Track to ITIL 4 – Capability Route

    Operational Support and Analysis (OSA)

    • Event Management
    • Incident Management
    • Request Fulfilment
    • Problem Management
    • Access Management
    • Service Desk
    • Common OSA Functions and Roles
    • Technology and Implementation Considerations

    Planning, Protection and Optimization (PPO)

    • Capacity Management
    • Availability Management
    • IT Service Continuity Management
    • Information Security management
    • Demand Management
    • Roles and Responsibilities
    • Technology and Implementation Considerations

    Release, Control and Validation (RCV)

    • Service Transition
    • Change Management
    • Release and Deployment Management
    • Service Validation and Testing
    • Request Fulfillment
    • Change Evaluation
    • Knowledge Management
    • Technology and Implementation Management

    Service Offerings and Agreements (SOA)

    • Introduction to Service Offerings and Agreements
    • Service Portfolio Management
    • Service Catalogue Management
    • Service Level Management
    • Demand Management
    • Supplier Management
    • Financial Management for IT Services
    • Business Relationship Management
    • Roles and Responsibilities
    • Technology and Implementation Considerations

    Target Audience

    • IT Management
    • IT Support Staff
    • IT Consultants
    • Business Managers
    • Business Process Owners
    • IT Developers
    • Service Providers
    • System Integrators
  • Sale! Quick View

    Fast Track to ITIL® 4 | Lifecycle Track

    Rated 0 out of 5
    16,999.00 Add to cart


  • Introduction to Kubernetes Using Docker (SR123)

    249.00

    Docker dramatically changed (for the better) the lives of those who transfer, install and manage software applications on a regular basis. It made the process much less complicated and virtually eliminated any stress involved. Now, Kubernetes has made the whole thing even easier (yes, it’s possible). Want to learn how to containerize your application and then automate it from start to finish? This is the course for you…

    Understand the World of Microservices

    Install Docker and a Kubernetes cluster from scratch
    Learn how to run and manage containers effectively
    Create Kubernetes pods, deployments and services
    Build Docker images and configure Docker Hub from scratch
    Deploy a multi-component software application efficiently and easily
    Develop, Ship and Run Applications with Ease

    This course is suitable for everyone, from complete beginners right up to expert computer nerds. All you need is a fast internet connection, a credit card to set up a free trial on Google Cloud (no extra cost), and a basic working knowledge of modern technology.

    You’ll start off by getting familiar with Google Cloud, Docker and Kubernetes, learning what they do and how you’ll be using them. Then you’ll take an in-depth look at the two most important tools, Docker and Kubernetes. Once you’ve gotten a good grasp on how each one works, you’ll move on to the course projects. You’ll install WordPress using Google Cloud, which includes creating Docker files, images, and containers along with deploying the site live.

    Next you’ll create and configure a back-end and front-end master and slave nodes with replication controllers; apps managed by Kubernetes using a cluster of VMs. Sound confusing? Don’t worry, you’ll get hands-on training at every step to guide you in the right direction.

    By the end of this course you will know what containers are and more than one way to use them to deliver software applications faster. You’ll know everything you need to know about Docker and Kubernetes, and you’ll never have to worry about using either one for your software application project ever again!

    About Kubernetes and Docker

    Docker is the world’s leading software containerization platform. It packages your application into one standardized unit, wrapping it into a complete file system that contains everything needed to run on a server. Kubernetes is a system created by Google to automate the deployment, scaling and management of containerized applications (like the ones Docker creates). The two combined make life a breeze for anyone needing to transport, install and maintain complex software applications anywhere.

  • Sale! Quick View

    Introduction to Kubernetes Using Docker (SR123)

    Rated 0 out of 5
    249.00 Add to cart


  • ITIL® 4 Foundation | eLearning – eLearning Course

    1,849.00

    Course Description

    The core components of the course include the course videos and the self-study guide. The course videos help the participants to learn the relevant concepts through lecture videos and animations. The self-study guide is a comprehensive reading material that include the relevant concepts supported by a case study and additional examples and tips. The case study is based on a fictitious organization, ‘Axle Car Hire’ and focuses on describing how and organization adopts the ITIL 4 guidance through ITIL guiding principles, service value chain, continual improvement model, and ITIL practices.
    The rich learning experience is supported by additional learning tools such as pre-reading guide, post-reading guide, and a set of quick reference cards. In addition to these core components, the learning track comprises pre-reading guide, post-reading guide, a set of quick reference cards, summary podcast, sample exams, and practice questions.

    Target Audience

    The ITIL® 4 Foundation course fundamentally targets the participants in the IT and business domains who wish to take first steps in service management or who are familiar with earlier versions of ITIL and/or other sources of industry best practice and wish to learn about ITIL 4. This course and the related certification benefits roles such as:

    • Business Managers
    • Business Process Owners
    • DevOps Team Members
    • IT Consultants
    • IT Developers
    • IT Management
    • IT Support Staff
    • Service Providers
    • System Integrators

    Learning Objectives

    At the end of this course, participants will be able to:
    • Understand the key concepts of ITIL service management.
    • Understand how ITIL guiding principles can help an organization to adopt and adapt ITIL service management.
    • Understand the four dimensions of ITIL service management.
    • Understand the purpose and components of the ITIL service value system, and activities of the service value chain, and how they interconnect.
    • Understand the key concepts of continual improvement.
    • Learn the various ITIL practices and how they contribute to value chain activities.
  • Sale! Quick View

    ITIL® 4 Foundation | eLearning – eLearning Course

    Rated 0 out of 5
    1,849.00 Add to cart


  • ITIL® 4 Specialist: Create, Deliver and Support – eLearning Course

    14,999.00

    Course Description

    The ITIL® 4 Specialist: Create, Deliver and Support module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.

    Course Outline

    Course Introduction Module 1: Organization and Culture
    • Organizational Structures
    • Team Culture
    • Continuous Improvement
    • Collaborative Culture
    • Customer-Oriented Mindset
    • Positive Communication
    Module 2: Effective Teams
    • Capabilities, Roles and Competencies
    • Workforce Planning
    • Employee Satisfaction
    • Management
    • Results Based Measuring and Reporting
    Module 3: Information Technology to Create, Deliver and Support
    • Service Integration and Data Sharing
    • Reporting and Advanced Analytics
    • Collaboration and Workflow
    • Robotic Process Automation
    • Artificial Intelligence and Machine Learning
    • CI/CD
    • Information Model
    Module 4: Value Stream
    • Anatomy of a Value Stream Designing a Value Stream
    • Value Stream Mapping
    Module 5: Value Stream to Create, Deliver and Support Services
    • Value Stream for Creation of a New Service
    Module 6: Value Stream for User Support
    • Value Stream Model for Restoration of a Live Service
    Module 7: Prioritize and Manage Work
    • Managing Queues and Backlogs Shift-Left Approach
    • Prioritizing Work
    Module 8: Commercial and Sourcing Considerations
    • Build or Buy
    • Sourcing Models
    • Service Integration and Management

    Target Audience

    The ITIL® 4 Specialist: Create, Deliver and Support course is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Its target audience includes but is not limited to:
    • Business Managers
    • Business Process Owners
    • IT Consultants
    • IT Developers
    • IT Management
    • IT Support Staff
    • Service Providers
    • System Integrators

    Learning Objectives

    The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver and Support exam specification:
    • Understand how to plan and build a service value stream to create, deliver, and support services
    • Know how relevant ITIL practices contribute to the creation, delivery and support across the SVS and value streams
    • Know how to create, deliver and support services
  • Sale! Quick View

    ITIL® 4 Specialist: Create, Deliver and Support – eLearning Course

    Rated 0 out of 5
    14,999.00 Add to cart


  • ITIL® V3 Practitioner | eLearning

    14,999.00

    Course Description

    Participants learn to describe, explain, and distinguish among the various elements of being an ITIL Practitioner. Moreover, it helps them improve practice solving, calculating, and applying the knowledge and techniques to a realistic scenario. The course also includes a toolkit and continuous learning track to give learners ongoing support throughout their improvement journey.

    Course Outline

    Module 1: Course Introduction
    • Course Learning Objectives
    • Course Agenda
    • Module Learning Objectives
    • Topics Covered in This Module
    • Scenario-based Learning
    • Course Structure
    • Certification
    • The CSI Approach
    • Guiding Principles
    • Get to Know Each Other
    Module 2: The Journey
    • Intent and Context References
    • Relevant Glossary Terms Module
    • Learning Objectives
    • A Message from the CEO
    • Current Challenges
    • The CSI Approach: What is the vision? Where are we now? What is the vision? Where are we now?
    • The Assignment Sources and Inputs
    • Decision Time!
    • Debrief Template: Elevator Pitch
    • Template: SWOT Analysis
    • Template: Stakeholder Analysis Worksheet
    • Template: Orientation Worksheet
    • Template: CSI Register
    Module 3: Organizational Change Management (OCM)
    • Intent and Context References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • Topics Covered in This Module
    • Purpose and Approaches
    • Essentials for Successful Improvement
    • Implementing a Successful Change
    • Continual Improvement of OCM
    Module 4: The Desire
    • Intent and Context References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • The CSI Approach: Where do we want to be? Where do we want to be?
    • Vision to Measurement
    • Trail Our Goals and Value
    • Never Lose the Big Picture!
    • Company Requirements
    • The Assignment Sources and Inputs
    • Presenting the Power of the Story
    • Debrief Template: Presentation Worksheet
    • Template: Stakeholder Worksheet
    • EJ Airways
    • CSI Register
    Module 5: Communications
    • Intent and Context
    • References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • Topics Covered in This Module
    • Good Communication
    • Communication Principles
    • Communication Techniques
    • Types of Communication
    Module 6: The Roadmap
    • Intent and Context
    • References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • The CSI Approach: How do we get there? How do we get there?
    • Refresher: Five Major Aspects of Service Design
    • Refresher: Balanced Scorecard
    • Mixing Frameworks and Methods
    • A Message from Lynda, Head of PR
    • The Assignment Sources and Inputs
    • Getting into Character: You are EJ Airways!
    • A Message from the CEO
    • Meeting Time
    • Debrief
    • Template: Implementation Plan (including RACI and Workshop Checklist)
    • Template: Meeting Notes Template: Balanced Scorecard
    Module 7: Metrics and Measurements
    • Intent and Context
    • References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • Topics Covered in This Module
    • Metrics and Measurements in CSI
    • Cascades and Hierarchies
    • Metrics
    • Categories
    • Assessments Reporting
    Module 8: Check, Control, and Redirect
    • Intent and Context
    • References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • The CSI Approach: Did we get there? Did we get there?
    • Refresher: DIKW Model Benefits Realization
    • Progress Iteratively
    • The Assignment
    • Sources and Inputs
    • Analysis Time
    • Stop Your Work
    • Discussion Time
    • Debrief Template: Communications Campaign Checklist
    • Template: Report Worksheet CSI Register
    • Template: Benefits Realization Review
    • Email: Automated Baggage Drop
    • Email: Baggage Handling System
    • Email: Internet on Board
    • Memo: Culture Impacts
    Module 9: Stay Tuned
    • Intent and Context
    • References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • The CSI Approach: How do we keep the momentum going? How do we keep the momentum going?
    • Resistance Management Plan
    • Reinforcement with Balanced Diversity
    • The Assignment Sources and Inputs
    • CEO’s State of Mind
    • Debate Time
    • Debrief
    • Template: Resistance Management Plan
    Module 10: Guiding Principles
    • Intent and Context
    • References
    • Relevant Glossary Terms
    • Module Learning Objectives
    • Topics Covered in This Module
    • The Guiding Principles
    • Applying the Guiding Principles
    Module 11: Exam Preparation Guide

    Target Audience

    This course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large.

    Learning Objectives

    At the end of this course, learners are able to:
    • Explain the different ITSM concepts that are essential drivers of CSI
    • Apply the ITSM guidance principles in a real-world context
    • Apply the CSI approach to manage improvements in a given organizational context
    • Connect and align ITIL with other frameworks, good practices, and methodologies
    • Use measurements and metrics to enable continual improvement
    • Communicate effectively to enable CSI
    • Apply OCM to support continual improvement
  • Sale! Quick View

    ITIL® V3 Practitioner | eLearning

    Rated 0 out of 5
    14,999.00 Add to cart


  • ITSM Awareness

    1,999.00
  • Sale! Quick View

    ITSM Awareness

    Rated 0 out of 5
    1,999.00 Add to cart

    1 vote.