IT Service Management Courses Archives

COBIT 5 Foundation v1.0 (CA159)

₹249.00

The COBIT 5 Foundation course provides a comprehensive foundation to the students and enables them to assist their enterprises in achieving their objectives for the governance and management of enterprise IT. The course also helps the students working for various enterprises to create optimal value from IT by maintaining a balance between realizing benefits, and optimizing risk levels and resource use. The candidates will be able to manage the enterprise IT in a holistic manner. The COBIT 5 is a vendor-neutral and generic course which is useful for enterprises of all sizes, including commercial, not-for-profit, and public sector.

The COBIT 5 Foundation course will teach the candidates about the need for an IT governance framework and how COBIT 5 can address this need by providing the latest insights into enterprise-wide governance of IT. Using real-world and example-driven approach, the candidates will be able to cover the elements and supporting materials of the COBIT framework.

ITIL® Foundation (CA183)

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₹249.00

The ITIL® Foundation course is an exciting and dynamic course, which will give the candidates an introduction to the lifecycle of managing IT services to deliver according to business expectations. The course will help the candidates to learn the core disciplines of ITIL and its best practices. The ultimate objective of this foundation course is to enable the students to successfully complete the associated ITIL® Foundation exam required for entry into the future ITIL® n intermediate-level training courses.

The ITIL® Foundation course covers the fundamental and basic knowledge of all of the five core disciplines of ITIL, namely; Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. The basic knowledge about these five core disciplines enables the students to enhance alignment to the business requirements while demonstrating business value and ROI and enabling IT to solve specific operational needs.

The course requires the candidates to have a basic familiarity with IT terminology. Along with that, a few months to a year’s experience is recommended in the IT-related work field.

Course Series: 18

By completing this course series, you will earn 18 PDUs (you will need an itSM Solutions Certificate of Completion to register for the PDU’s)

Available ITIL® Credits for this Course Series: 2

By completing this course series, you will earn 2 ITIL® Credits once you pass the official ITIL Certification Exam associated with this course.

Available CEUs* for Course Series Completion: 18

By completing this course series, you can earn up to 18 CEUs. (*CEUs are entirely dependent on the organization for which you are applying and may require you to provide an itSM Solutions Certificate of Completion)

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

ITIL® Orientation (CA182)

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₹249.00

The ITIL® Practitioner is a highly practical course and designed in such a way that enables the candidates to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this comprehensive course, the students will learn the guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM).

The ITIL® Practitioner training course prepares the candidates for the AXELOS® ITIL® Practitioner exam which is required to achieve the ITIL Practitioner certificate. The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business’ objectives.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

This course is certified by ITSM solutions. As per PeopleCert (the exam provider) , you need to take following steps in order to sit for the exam:

1. You pass the practice quizzes on the Integrity Training site and earn our CoC.

2. You contact ITSM Solutions directly to get a Certificate of Completion from them. ITSM may charge your for additional courseware before offering a CoC, so check with them if you have any concerns about that.

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 10

By completing this course series, you can earn up to 10 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

ITIL® Practitioner (CA184)

Add to cart

₹249.00

The ITIL® Practitioner is a highly practical course and designed in such a way that enables the candidates to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this comprehensive course, the students will learn the guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM).

The ITIL® Practitioner training course prepares the candidates for the AXELOS® ITIL® Practitioner exam which is required to achieve the ITIL Practitioner certificate. The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business’ objectives.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

This course is certified by ITSM solutions. As per PeopleCert (the exam provider) , you need to take following steps in order to sit for the exam:

1. You pass the practice quizzes on the Integrity Training site and earn our CoC.

2. You contact ITSM Solutions directly to get a Certificate of Completion from them. ITSM may charge your for additional courseware before offering a CoC, so check with them if you have any concerns about that.

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 10

By completing this course series, you can earn up to 10 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.