₹899.00
Communicating over the phone remains an important tool for businesses. Despite digital customer service communication advancements including email, texting and automated answering services, customers continue to use the telephone as their initial point of contact. Phone calls are often the first positive impression a client or customer will have of your business.
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This course focuses on how to manage time proactively and productively. This course enables the learner to use tips and techniques to make best use of time. This course also enables the learner to manage workplace effectively in order to save time.
Duration : 32 min
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This course focuses on how to manage time proactively and productively. This course enables the learner to use tips and techniques to make best use of time. This course also enables the learner to manage workplace effectively in order to save time.
Duration : 44 min
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This module is driven by few real life scenarios which will guides learner on negotiation skills. The course explains the process by which both parties strive to compromise or agree while avoiding argument and dispute. The ability to negotiate requires a good mix of interpersonal and communication skills used together to bring the desired result.
Duration : 16 min
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This course explains about, describing relationship building, identify the importance to build and manage good relationships at work, develop good relationships at workplace, discover steps to enhance existing work relationships.
Duration : 34 min
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