Identify techniques and applications of coaching, apply the GROW model in the coaching process, discuss the process of feedback , learn how to give and receive feedback , apply the STAR/AR Model of feedback.
This module is driven by few real life scenarios which will guides learner on negotiation skills. The course explains the process by which both parties strive to compromise or agree while avoiding argument and dispute. The ability to negotiate requires a good mix of interpersonal and communication skills used together to bring the desired result.
The objective of the course to define leadership, state the leadership in an organization and identify the difference between Manager and Leader, understand leadership theories and styles.
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