This course is about define influencing, identify learner’s network,build rapport with team members and customers, discover how to motivate and inspire the team, use the skills to achieve win-win outcomes for all parties.
This course focuses on how to manage time proactively and productively. This course enables the learner to use tips and techniques to make best use of time. This course also enables the learner to manage workplace effectively in order to save time.
The objective of the course to define leadership, state the leadership in an organization and identify the difference between Manager and Leader, understand leadership theories and styles.
This module is driven by few real life scenarios which will guides learner on negotiation skills. The course explains the process by which both parties strive to compromise or agree while avoiding argument and dispute. The ability to negotiate requires a good mix of interpersonal and communication skills used together to bring the desired result.
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