1 minute video explaining the benefits of doing something right the first time as well as how to do it.
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Understanding and showing empathy are key skills to help get on side with a customer. This video outlines some things you can do to build on these skills
Service based selling is a way of softening the sales experience. This video shows how to make sales an extension of great service.
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This 1 minute video outlines what you can do to effectively resolve arguments rather than try to win them and therefore cause further issues.
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