This 1 minute video shares some key phrases you can use to influence people to do what you would like them to do. It’s especially useful in sales or for getting a commitment.
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In this video, we explain how to help overcome the natural stress response – Flight, Fight or Freeze. A simple 4 step process to help is described.
Service based selling is a way of softening the sales experience. This video shows how to make sales an extension of great service.
This 1 minute video explains five things you can do to ensure you have appropriate and successful video conference calls.
Understanding and showing empathy are key skills to help get on side with a customer. This video outlines some things you can do to build on these skills
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