Internal customer service is the culture where everyone in the organisation is helping the customer – either directly or indirectly. This 1 minute video gives 4 ways to improve your own internal customer service.
Check your priorities, use your time wisely. Time is what we want most, but what we use worst.
Time management is the active process of planning how time is spent in an effort to maximize productivity. It involves planning and organizing daily activities into specific time periods to increase efficiency and increase the likelihood that required tasks get worked on or completed.
Employee time is engaged strategically to maximize revenue. Tools for effective time management include setting goals, creating lists, using calendars and ranking tasks.
This Time Management course will cover strategies to help participants learn these crucial strategies. Participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this course:
Prioritizing Your Time
Organizing Your Workspace
Delegating Made Easy
Setting a Ritual
Alternatives to Meetings