ITIL® Foundation (CA183)



The ITIL® Foundation course is an exciting and dynamic course, which will give the candidates an introduction to the lifecycle of managing IT services to deliver according to business expectations. The course will help the candidates to learn the core disciplines of ITIL and its best practices. The ultimate objective of this foundation course is to enable the students to successfully complete the associated ITIL® Foundation exam required for entry into the future ITIL® n intermediate-level training courses.

The ITIL® Foundation course covers the fundamental and basic knowledge of all of the five core disciplines of ITIL, namely; Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. The basic knowledge about these five core disciplines enables the students to enhance alignment to the business requirements while demonstrating business value and ROI and enabling IT to solve specific operational needs.

The course requires the candidates to have a basic familiarity with IT terminology. Along with that, a few months to a year’s experience is recommended in the IT-related work field.

Course Series: 18

By completing this course series, you will earn 18 PDUs (you will need an itSM Solutions Certificate of Completion to register for the PDU’s)

Available ITIL® Credits for this Course Series: 2

By completing this course series, you will earn 2 ITIL® Credits once you pass the official ITIL Certification Exam associated with this course.

Available CEUs* for Course Series Completion: 18

By completing this course series, you can earn up to 18 CEUs. (*CEUs are entirely dependent on the organization for which you are applying and may require you to provide an itSM Solutions Certificate of Completion)

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.


There are no reviews yet.

Be the first to review “ITIL® Foundation (CA183)”