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- Fast Track to ITIL 4 – Lifecycle Route (17 credits)
- Fast Track to ITIL 4 – Capability Route (18 credits)
- Introduction to Service Strategy
- Service Strategy Principles
- Service Strategy Processes
- Governance
- Organizing for Service Strategy
- Technology Considerations
- Implementing Service Strategy
- Challenges, Critical Success Factors, and Risks
- Exam Preparation Guide
- Service Design Principles
- Service Design Processes
- Service Design Technology Related Activities
- Organizing for Service Design
- Consideration of Technology
- Implementation and improvement of Service Design
- Service Transition Principles
- Service Transition Processes
- Managing People Through Service Transition
- Organizing for Service Transition
- Technology Considerations
- Implementing and Improving Service Transition
- Challenges, CSFs and Risks
- Introduction to Service Operation
- Service Operation Principles
- Service Operation Processes
- Common Service Operation Activities
- Organizing for Service Operation
- Technology Considerations
- Implementation of Service Operation
- Challenges, Critical Success Factors and Risks
- Continual Service Improvement
- Continual Service Improvement Principles
- Continual Service Improvement Process
- CSI Methods and Techniques
- Organizing for CSI
- Technology Considerations
- Implementing CSI
- Critical Success Factors and Risks
- Event Management
- Incident Management
- Request Fulfilment
- Problem Management
- Access Management
- Service Desk
- Common OSA Functions and Roles
- Technology and Implementation Considerations
- Capacity Management
- Availability Management
- IT Service Continuity Management
- Information Security management
- Demand Management
- Roles and Responsibilities
- Technology and Implementation Considerations
- Service Transition
- Change Management
- Release and Deployment Management
- Service Validation and Testing
- Request Fulfillment
- Change Evaluation
- Knowledge Management
- Technology and Implementation Management
- Introduction to Service Offerings and Agreements
- Service Portfolio Management
- Service Catalogue Management
- Service Level Management
- Demand Management
- Supplier Management
- Financial Management for IT Services
- Business Relationship Management
- Roles and Responsibilities
- Technology and Implementation Considerations
- IT Management
- IT Support Staff
- IT Consultants
- Business Managers
- Business Process Owners
- IT Developers
- Service Providers
- System Integrators
- Service Strategy (SS)
- Service Design (SD)
- Service Transition (ST)
- Service Operation (SO)
- Continual Service Improvement (CSI)
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- Introduction to Consortiums
- Introduction to Enterprise Ethereum Alliance
- What is Hyperledger?
- Hyperledger Frameworks
- Administrative/Management
- Finance & Accounting
- Legal
- Marketing & Sales
- Operations
- Research & Development
- Other
- Accountants
- Consultants & Service Providers
- CXO’s, Board Members, & Business Operation Heads
- Developers
- Investment Bankers & Advisors
- IT ArchitectsLegal Consultants
- Marketing & PR Professionals
- Project Managers
- Quality Engineers
- Security Professionals / Administrators
- Supply Chain Managers
- Technology Enthusiasts, Venture Capitalists & Investors
- Describe the overview of consortiums
- Briefly describe the overview of Enterprise Ethereum Alliance
- Explain what is Hyperledger and its frameworks
- Understand the history and origin of blockchain
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- Identify and explain different types of blockchain
- Describe blockchain applications and use cases
- Explain the working of blockchain technology
- Describe the concept of mining and how it is done
- Give an overview of crypto-economics and crypto trading
- Enlist different types of cryptocurrencies
- Explain the concept of Bitcoin and Ethereum
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Blockchain Foundation consortiums
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Fast Track to ITIL® 4 | Lifecycle Track
Course Description
The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.
To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.
The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.
The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.
Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:
Course Outline
Fast Track to ITIL 4 – Lifecycle Route
Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operation (SO)
Continual Service Improvement (CSI)
Fast Track to ITIL 4 – Capability Route
Operational Support and Analysis (OSA)
Planning, Protection and Optimization (PPO)
Release, Control and Validation (RCV)
Service Offerings and Agreements (SOA)
Target Audience
Learning Objectives
Each module has its own learning objectives, which can be found here:
Fast Track to ITIL 4 – Lifecycle Route
Fast Track to ITIL 4 – Capability Route
Modern Desktop Certification Exam MD-100: Windows 10 (CA176)
The skills and objectives in this course cover the Microsoft Windows 10 (MD-100) certification, and will help you prepare for Microsoft 365 Certified: Modern Desktop Administrator Associate workload.
This course is intended to help participants acquire the skills and expertise required to take and pass the first of two Microsoft exams relevant to Microsoft 365 Certified: Modern Desktop Administrator Associate Certification. This is one of the most common certifications on the current IT pro qualification list which requires the following exams :- MD-100: Windows 10-MD-101: Managing Modern Desktops.
This course dives into the skills needed to deploy Windows 10; manage devices and data; configure connectivity; and maintain Windows 10 as part of a Microsoft 365 platform.
Dive in and start learning the premium concept that will get you up and running quickly along the path to acing your MD-100 exams and to become a Professional Windows desktop Administrator. REGISTER TODAY!
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