The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.
To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.
The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.
The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.
Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:
Fast Track to ITIL 4 – Lifecycle Route (17 credits)
Fast Track to ITIL 4 – Capability Route (18 credits)
Course Outline
Fast Track to ITIL 4 – Lifecycle Route
Service Strategy (SS)
Introduction to Service Strategy
Service Strategy Principles
Service Strategy Processes
Governance
Organizing for Service Strategy
Technology Considerations
Implementing Service Strategy
Challenges, Critical Success Factors, and Risks
Exam Preparation Guide
Service Design (SD)
Service Design Principles
Service Design Processes
Service Design Technology Related Activities
Organizing for Service Design
Consideration of Technology
Implementation and improvement of Service Design
Service Transition (ST)
Service Transition Principles
Service Transition Processes
Managing People Through Service Transition
Organizing for Service Transition
Technology Considerations
Implementing and Improving Service Transition
Challenges, CSFs and Risks
Service Operation (SO)
Introduction to Service Operation
Service Operation Principles
Service Operation Processes
Common Service Operation Activities
Organizing for Service Operation
Technology Considerations
Implementation of Service Operation
Challenges, Critical Success Factors and Risks
Continual Service Improvement (CSI)
Continual Service Improvement
Continual Service Improvement Principles
Continual Service Improvement Process
CSI Methods and Techniques
Organizing for CSI
Technology Considerations
Implementing CSI
Critical Success Factors and Risks
Fast Track to ITIL 4 – Capability Route
Operational Support and Analysis (OSA)
Event Management
Incident Management
Request Fulfilment
Problem Management
Access Management
Service Desk
Common OSA Functions and Roles
Technology and Implementation Considerations
Planning, Protection and Optimization (PPO)
Capacity Management
Availability Management
IT Service Continuity Management
Information Security management
Demand Management
Roles and Responsibilities
Technology and Implementation Considerations
Release, Control and Validation (RCV)
Service Transition
Change Management
Release and Deployment Management
Service Validation and Testing
Request Fulfillment
Change Evaluation
Knowledge Management
Technology and Implementation Management
Service Offerings and Agreements (SOA)
Introduction to Service Offerings and Agreements
Service Portfolio Management
Service Catalogue Management
Service Level Management
Demand Management
Supplier Management
Financial Management for IT Services
Business Relationship Management
Roles and Responsibilities
Technology and Implementation Considerations
Target Audience
IT Management
IT Support Staff
IT Consultants
Business Managers
Business Process Owners
IT Developers
Service Providers
System Integrators
Learning Objectives
Each module has its own learning objectives, which can be found here:
The skills and objectives in this course cover the Microsoft Windows 10 (MD-100) certification, and will help you prepare for Microsoft 365 Certified: Modern Desktop Administrator Associate workload.
This course is intended to help participants acquire the skills and expertise required to take and pass the first of two Microsoft exams relevant to Microsoft 365 Certified: Modern Desktop Administrator Associate Certification. This is one of the most common certifications on the current IT pro qualification list which requires the following exams :- MD-100: Windows 10-MD-101: Managing Modern Desktops.
This course dives into the skills needed to deploy Windows 10; manage devices and data; configure connectivity; and maintain Windows 10 as part of a Microsoft 365 platform.
Dive in and start learning the premium concept that will get you up and running quickly along the path to acing your MD-100 exams and to become a Professional Windows desktop Administrator. REGISTER TODAY!
The industry-recognized CCC Blockchain Foundation provides various practical exercises that allow you to experience two of the most popular cryptocurrencies – Bitcoin and Ethereum. The course’s exposure to real-life blockchain and crypto trading ensures the knowledge you gain is ready to be implemented.
Through Blockchain Trails, you will follow a guided path that helps you develop your knowledge through a series of short learning interventions. Every module comprises videos, animations, exciting quizzes/exercises, and downloadable study material. Participants can learn at their own pace, engaging with the media format that best fits their learning behavior.
Once the certification exam is passed, you are awarded a diploma and digital badge officially recognizing you have achieved the CCC Blockchain Foundation certification and are now a member of the Cloud Credential Council’s global community.
Course Outline
Introduction to Consortiums
Introduction to Enterprise Ethereum Alliance
What is Hyperledger?
Hyperledger Frameworks
Target Audience
The following departments benefit from CCC Blockchain Foundation-certified professionals:
Administrative/Management
Finance & Accounting
Legal
Marketing & Sales
Operations
Research & Development
Other
CCC Blockchain Foundation jobs include:
Accountants
Consultants & Service Providers
CXO’s, Board Members, & Business Operation Heads
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