In this 10 minute video module, we explain the importance of managing the needs of your customers and ways in which you can do that. It starts with good listening and understanding your customer so you can lead them to the best outcome.
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Understanding and showing empathy are key skills to help get on side with a customer. This video outlines some things you can do to build on these skills
Check your priorities, use your time wisely. Time is what we want most, but what we use worst.
Time management is the active process of planning how time is spent in an effort to maximize productivity. It involves planning and organizing daily activities into specific time periods to increase efficiency and increase the likelihood that required tasks get worked on or completed.
Employee time is engaged strategically to maximize revenue. Tools for effective time management include setting goals, creating lists, using calendars and ranking tasks.
This Time Management course will cover strategies to help participants learn these crucial strategies. Participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We’ll cover all this and more during this course:
Goal Setting
Prioritizing Your Time
Planning Wisely
Tackling Procrastination
Crisis Management
Organizing Your Workspace
Delegating Made Easy
Setting a Ritual
Meeting Management
Alternatives to Meetings
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