This course is about define influencing, identify learner’s network,build rapport with team members and customers, discover how to motivate and inspire the team, use the skills to achieve win-win outcomes for all parties.
Diversity and Inclusion is the top priority today for companies to achieve workplace equality and outperform their peers. This module explains the concept of diversity and inclusion, how to embrace differences and create a stress-free workplace. The concepts are explained through scenarios which makes it easy to implement at the workplace.
This module will help us introduce the concept of Emotional Intelligence. It will guide and help to think about how developing Emotional Intelligence can improve relationships with others.
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