This course is about define influencing, identify learner’s network,build rapport with team members and customers, discover how to motivate and inspire the team, use the skills to achieve win-win outcomes for all parties.
This course focuses on how to manage time proactively and productively. This course enables the learner to use tips and techniques to make best use of time. This course also enables the learner to manage workplace effectively in order to save time.
This course will introduce the learners to the concept of assertiveness and its techniques. It will also help them understand the difference between assertiveness and agressiveness. In addition to this, after taking this course the learners will be well equipped to deal with difficult people.