This module is driven by few real life scenarios which will guides learner on negotiation skills. The course explains the process by which both parties strive to compromise or agree while avoiding argument and dispute. The ability to negotiate requires a good mix of interpersonal and communication skills used together to bring the desired result.
Diversity and Inclusion is the top priority today for companies to achieve workplace equality and outperform their peers. This module explains the concept of diversity and inclusion, how to embrace differences and create a stress-free workplace. The concepts are explained through scenarios which makes it easy to implement at the workplace.
This course explains how to utilize the GROW model as a performance conversation process, employ the various Do’s and Don’ts of a performance conversation, align employee efforts with the needs of the organization, enable the team member to identify the areas of development, conduct an effective performance conversation.