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Responding to Negativity (LP220)
This 1 minute video gives you a 4 step process to respond to negativity and negative comments. It follows the P.A.S.S. technique
Video Call Etiquette (LP238)
This 1 minute video explains five things you can do to ensure you have appropriate and successful video conference calls.
Vision, Mission & Values (LP239)
We often get confused by these terms. This video briefly explains the difference and reasoning behind all three.
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