Docker dramatically changed (for the better) the lives of those who transfer, install and manage software applications on a regular basis. It made the process much less complicated and virtually eliminated any stress involved. Now, Kubernetes has made the whole thing even easier (yes, it’s possible). Want to learn how to containerize your application and then automate it from start to finish? This is the course for you…
Understand the World of Microservices
Install Docker and a Kubernetes cluster from scratch
Learn how to run and manage containers effectively
Create Kubernetes pods, deployments and services
Build Docker images and configure Docker Hub from scratch
Deploy a multi-component software application efficiently and easily
Develop, Ship and Run Applications with Ease
This course is suitable for everyone, from complete beginners right up to expert computer nerds. All you need is a fast internet connection, a credit card to set up a free trial on Google Cloud (no extra cost), and a basic working knowledge of modern technology.
You’ll start off by getting familiar with Google Cloud, Docker and Kubernetes, learning what they do and how you’ll be using them. Then you’ll take an in-depth look at the two most important tools, Docker and Kubernetes. Once you’ve gotten a good grasp on how each one works, you’ll move on to the course projects. You’ll install WordPress using Google Cloud, which includes creating Docker files, images, and containers along with deploying the site live.
Next you’ll create and configure a back-end and front-end master and slave nodes with replication controllers; apps managed by Kubernetes using a cluster of VMs. Sound confusing? Don’t worry, you’ll get hands-on training at every step to guide you in the right direction.
By the end of this course you will know what containers are and more than one way to use them to deliver software applications faster. You’ll know everything you need to know about Docker and Kubernetes, and you’ll never have to worry about using either one for your software application project ever again!
About Kubernetes and Docker
Docker is the world’s leading software containerization platform. It packages your application into one standardized unit, wrapping it into a complete file system that contains everything needed to run on a server. Kubernetes is a system created by Google to automate the deployment, scaling and management of containerized applications (like the ones Docker creates). The two combined make life a breeze for anyone needing to transport, install and maintain complex software applications anywhere.
The Fast Track is a 100% self-study program that we’ve designed for learners who have collected credits in the ITIL v3 Scheme and want to obtain enough credits to be eligible to enter into the ITIL Managing Professional Transition module and transition to the ITIL 4 Managing Professional Level in the second half of 2019.
To be eligible to take the ITIL Managing Professional Transition module, a learner needs 17 or more ITIL v3 credits or has to be an ITIL v3 Expert. Learners who have less than 17 credits will have to either gain those 17 ITIL v3 credits or start with ITIL 4 Foundation if they wish to continue their ITIL journey. The ITIL Fast Track is a special self-study program which helps your learners obtain the necessary 17 credits in the best way to help your learners transition in the most convenient, effective, and economical way.
The Fast Track to ITIL 4 provides access to all Capability or Lifecycle Modules, allowing learners to pick and choose the modules relevant to get to 17 credits.
The ITIL Fast Track reduces 15 to 20 days of classroom attendance to only self-study time and eliminates the need to wait for the advanced ITIL 4 modules to become available. learners can acquire all the knowledge through the ebooks and we offer dedicated email support by an AXELOS lead architect member. This makes using the Fast Track more cost-effective, faster and offers the learner the chance to be amongst the first professionals to earn the ITIL Managing Professional title.
Because learners will probably already hold one or more ITIL v3 certifications, it may be relevant for a learner to continue in one of the two following routes, depending on which certifications a learner currently already holds or what the main focus of the learner is:
Fast Track to ITIL 4 – Lifecycle Route (17 credits)
Fast Track to ITIL 4 – Capability Route (18 credits)
The ITIL® 4 Specialist: Create, Deliver and Support module focuses on the integration of different value streams and activities to create, deliver and support IT-enabled products and services whilst also covering supporting practices, methods, and tools.
Course Outline
Course Introduction Module 1: Organization and Culture
Organizational Structures
Team Culture
Continuous Improvement
Collaborative Culture
Customer-Oriented Mindset
Positive Communication
Module 2: Effective Teams
Capabilities, Roles and Competencies
Workforce Planning
Employee Satisfaction
Management
Results Based Measuring and Reporting
Module 3: Information Technology to Create, Deliver and Support
Service Integration and Data Sharing
Reporting and Advanced Analytics
Collaboration and Workflow
Robotic Process Automation
Artificial Intelligence and Machine Learning
CI/CD
Information Model
Module 4: Value Stream
Anatomy of a Value Stream Designing a Value Stream
Value Stream Mapping
Module 5: Value Stream to Create, Deliver and Support Services
Value Stream for Creation of a New Service
Module 6: Value Stream for User Support
Value Stream Model for Restoration of a Live Service
Module 7: Prioritize and Manage Work
Managing Queues and Backlogs Shift-Left Approach
Prioritizing Work
Module 8: Commercial and Sourcing Considerations
Build or Buy
Sourcing Models
Service Integration and Management
Target Audience
The ITIL® 4 Specialist: Create, Deliver and Support course is aimed at ITSM practitioners managing the operation of IT-enabled & digital products and services, and those responsible for the end-to-end delivery. Its target audience includes but is not limited to:
Business Managers
Business Process Owners
IT Consultants
IT Developers
IT Management
IT Support Staff
Service Providers
System Integrators
Learning Objectives
The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver and Support exam specification:
Understand how to plan and build a service value stream to create, deliver, and support services
Know how relevant ITIL practices contribute to the creation, delivery and support across the SVS and value streams
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